Privacy Policy

This Privacy Policy explains how Zeny Studio collects, uses, stores, and protects information when you visit the website, request access to the product, or use the service itself. It is written to match a modern SaaS product experience: clear scope, practical language, and direct explanations of how data supports the product.

• Account and profile information, such as your name, email address, company details, plan selection, and workspace metadata.
• Usage information, such as pages viewed, actions taken, device details, browser details, approximate location, and referral context.
• Workspace content and operational data, such as channel records, comments, alerts, reports, settings, uploads, and product configuration.
• Billing and subscription information needed to manage paid plans and renewal events through payment partners.
• Support and communication data, including messages, feedback, issue reports, and sales conversations.

• To deliver the product, authenticate users, maintain workspaces, and render dashboards, alerts, and reports.
• To improve performance, reliability, onboarding, navigation, feature quality, and product decisions.
• To operate billing, subscriptions, invoicing, and plan changes.
• To prevent abuse, investigate misuse, detect suspicious activity, and maintain platform security.
• To communicate about product updates, service notices, account events, and support requests.

We do not sell personal data. We may share information with infrastructure, analytics, payment, support, communication, and security providers that help us operate the service on our behalf. Those providers are expected to access data only as needed to perform their services.

We may also disclose information when required to comply with law, protect the platform, enforce our agreements, or respond to legitimate legal requests.

We keep information for as long as needed to provide the service, operate the business relationship, resolve disputes, meet legal obligations, and maintain reasonable backup and security records. Retention periods may vary depending on account status, workspace activity, and the type of information involved.

We use administrative, technical, and organizational safeguards intended to protect data against unauthorized access, disclosure, alteration, and destruction. No system is perfectly secure, but we design the service to follow standard SaaS security expectations.

We use cookies and similar technologies to keep sessions active, remember preferences, understand product usage, and improve performance. Some cookies are necessary for the site to function, while others support analytics, marketing, or product optimization.

More detail is available in the Cookie Policy, which should be read together with this Privacy Policy.

• You can update certain account information from within the product or by contacting us through the support and contact channels listed on the site.
• You can request access, correction, deletion, or export of certain personal information, subject to applicable law and legitimate operational needs.
• You can manage cookie choices through browser settings and, where available, in-product consent controls.
• You can opt out of non-essential marketing communications by using the unsubscribe option included in those messages.

We may update this Privacy Policy from time to time to reflect product, legal, operational, or security changes. When we make material updates, we will revise the effective date and, where appropriate, provide additional notice inside the service or on the site.

For privacy-related questions, requests, or complaints, please use the support or contact channel currently published on zeny.studio.